Pepe's Mexican Restaurant

Reviews about Pepe's Mexican Restaurant

• 1 / 5

  By Cheryl Sullivan
  Appalling service. My meal did not arrive with the other 2 meals served to our table and none of the staff noticed that we were missing this meal. It took well over 10 minutes to get the waitresses attention to ask where my meal was to be told it had not been cooked and would not be long. 10-15 minutes later when it finally did arrive ii was only warm and not hot and everyone else had finished their meal. Great to eat alone considering we were out as a group! To add insult to injury we were still charged for this meal. One of the meals served did not have the advertised toppings and was like rubber. This meal was barely touched as it was inedible, and the waitresses didn't ask if there was a problem or issue whilst clearing the plates away--big mistake!!
  Dessert time...it just gets better.... Ordered 3 desserts, which looked great on the menu, only to be again let down by the lack of kitchen to front of house communication and poor management. Yes you guessed it...they didn't have the main ingredient for one of the desserts-Banana. What a joke, only had to wait 10 minutes to be informed that this was the case. What happened to customer service? On top of all this, additional drinks were ordered whist eating mains, only to have to ask for them a second time. No refill of house bottled water was offered.
  
  Such a shame as I have heard good things about this place previously. I will not be heading back here again.
  February 26, 2017
• 3 / 5

  By kara-lee Jones
  Delicious food but when you book they should tell you they can't serve alcohol cause they have changed hands. I would have byob had i been told.
  December 23, 2016